Shipping policy

At Flamingo Clothing, we ship our products worldwide so that no matter where you are, great style is always within reach.

Order Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few additional days — we'll always notify you by email if there is a significant delay.

Shipping Times

We offer worldwide shipping with an estimated delivery time of 5-10 business days, depending on your destination. Please note these are estimated delivery times and may vary due to customs processing, local carrier delays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order size. Any applicable free shipping promotions will be displayed at checkout or on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Customs, Duties, and Taxes

For international orders, your shipment may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. Flamingo Clothing has no control over these fees and cannot predict their amount.

Incorrect Shipping Information

Please double-check your shipping address at checkout. Flamingo Clothing is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible at flamingo-clothing@hotmail.com — we'll do our best to correct it before the order ships.

Lost or Stolen Packages

If tracking shows your package as delivered but you have not received it, please check with neighbors or your local delivery office first. If you still cannot locate your package, contact us at flamingo-clothing@hotmail.com and we will help investigate with the carrier.

Delays

While we work hard to meet our estimated delivery times, occasional delays can happen due to customs, weather, carrier issues, or high demand. We appreciate your patience and will keep you informed if we become aware of any significant delay to your order.

• E-mail: flamingo-clothing@hotmail.com
• Phone: +44 7418 386849

Opening hours:
Monday to Friday: 9:00 AM – 6:00 PM (GMT).