Privacy policy

Privacy Policy

Last updated: [DATE]

At Flamingo Clothing ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our store or place an order, we may collect the following information:

• Personal identifiers: name, email address, phone number, billing and shipping address
• Order information: items purchased, order value, payment method (we do not store full card details)
• Device/usage information: IP address, browser type, device type, pages visited, time spent on site, referring website
• Marketing preferences: whether you've opted in to receive emails or SMS

This information is collected directly from you (e.g. at checkout, account creation, newsletter sign-up) and automatically through cookies and similar tracking technologies.

How We Use Your Information

We use your information to:

• Process and fulfill your orders, including shipping and customer service
• Communicate with you about your order (confirmations, shipping updates, support requests)
• Send marketing communications, if you have opted in (you can unsubscribe at any time)
• Improve our website, products, and customer experience
• Prevent fraud and ensure the security of our store
• Comply with legal obligations

Cookies

Our website uses cookies and similar technologies to:

• Keep your cart and preferences saved
• Understand how visitors use our site (analytics)
• Show relevant ads and measure marketing performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties who help us operate our business, including:

• Payment processors (e.g. Shopify Payments, PayPal)
• Shipping and fulfillment partners
• Marketing and analytics platforms (e.g. Meta, Google, TikTok, email/SMS providers)
• IT and customer service providers

These third parties are only given access to the information necessary to perform their services and are required to protect your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for order history, legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Withdraw consent to marketing communications at any time
• Request a copy of your data (data portability)

To exercise any of these rights, contact us at flamingo-clothing@hotmail.com.

Data Security

We use industry-standard security measures, including encrypted checkout and secure servers, to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

International Transfers

As we ship and operate internationally, your information may be transferred to and processed in countries outside your country of residence. We take steps to ensure your data is protected in accordance with this policy wherever it is processed.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.